Privacy Policy

Last Updated: August 20, 2026

Welcome to Royal Scent.

At Royal Scent, accessible through royalscent.shop, we value the trust you place in us when you visit our website, create an account, browse our products, or make a purchase. Protecting your privacy and handling your personal information responsibly is important to us.

This Privacy Policy explains how Royal Scent collects, uses, stores, shares, and protects your personal information when you interact with our website, products, services, customer support, marketing communications, and other services offered by us.

By accessing or using royalscent.shop, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy may be updated from time to time to reflect changes in our business practices, services, technology, or applicable legal requirements. We encourage you to review this page periodically to stay informed about how we handle your information.

1. Who We Are

Royal Scent is an online fragrance and beauty store offering perfumes, fragrances, and related products.

Throughout this Privacy Policy, references to "Royal Scent," "we," "us," and "our" refer to Royal Scent and the services operated through:

Website: royalscent.shop

Royal Scent is responsible for the personal information collected through our website and services, subject to applicable laws.

2. Information We Collect

We may collect different categories of personal information depending on how you interact with Royal Scent.

A. Information You Provide Directly

When you place an order, create an account, contact us, subscribe to our newsletter, submit a review, or otherwise interact with us, we may collect information including:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Account information

  • Username and password

  • Order information

  • Purchase history

  • Product preferences

  • Wishlist information

  • Messages or communications sent to us

  • Reviews, feedback, comments, images, or other content you choose to provide

We only collect information that is reasonably necessary to provide our products, services, customer support, and other legitimate business functions.

B. Payment Information

When you make a purchase through Royal Scent, payment-related information may be collected and processed by our authorized payment service providers.

Depending on the payment method you choose, this may include information necessary to:

  • Process your payment

  • Confirm your transaction

  • Prevent fraudulent activity

  • Process refunds where applicable

Royal Scent does not intentionally store complete payment card details when payments are processed through secure third-party payment providers.

C. Automatically Collected Information

When you visit royalscent.shop, certain information may be collected automatically through cookies, pixels, analytics tools, and similar technologies.

This information may include:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Approximate geographic location

  • Pages visited

  • Products viewed

  • Links clicked

  • Referring websites

  • Time and date of your visit

  • Website interactions

  • Shopping cart activity

  • Browsing behavior

This information helps us understand how visitors use our website and allows us to improve its functionality, security, performance, and customer experience.

3. How We Use Your Personal Information

Royal Scent may use your personal information for the following purposes:

To Process and Fulfil Your Orders

We may use your information to:

  • Process your order

  • Confirm your purchase

  • Process payments

  • Arrange shipping and delivery

  • Provide order updates

  • Process cancellations, returns, or refunds where applicable

  • Respond to questions regarding your order

To Manage Your Account

If you create an account with Royal Scent, we may use your information to:

  • Create and maintain your account

  • Allow you to access your order history

  • Manage your saved preferences

  • Improve your shopping experience

  • Communicate important account-related information

To Provide Customer Support

We may process your personal information when you contact our customer support team.

This may include information contained in:

  • Emails

  • Messages

  • Contact forms

  • Product enquiries

  • Order-related communications

  • Complaints

  • Feedback

  • Refund or return requests

We use this information to respond to your enquiry and provide appropriate support.

To Improve Our Website and Services

We may analyze information about how customers and visitors interact with our website to:

  • Improve website functionality

  • Improve product selection

  • Understand customer preferences

  • Analyze website performance

  • Improve marketing campaigns

  • Develop new products or services

  • Enhance the overall shopping experience

For Marketing and Promotional Communications

Where permitted by applicable law, we may use your contact information to send you:

  • Newsletters

  • Special offers

  • Discount codes

  • New product announcements

  • Seasonal promotions

  • Restock notifications

  • Recommendations

  • Other marketing communications related to Royal Scent

You can unsubscribe from promotional emails at any time by clicking the unsubscribe link included in the email or by contacting us.

Please note that even if you unsubscribe from marketing communications, we may still send you important transactional or service-related communications, such as order confirmations or shipping updates.

4. Cookies and Similar Technologies

Royal Scent may use cookies, pixels, tags, analytics tools, and similar technologies to operate and improve royalscent.shop.

Cookies are small data files stored on your device when you visit a website.

We may use cookies for purposes including:

  • Keeping our website functioning properly

  • Remembering your preferences

  • Maintaining shopping cart functionality

  • Improving website security

  • Understanding website traffic

  • Analyzing customer behavior

  • Measuring advertising performance

  • Personalizing your shopping experience

  • Delivering relevant advertisements

Some cookies are necessary for the operation of our website, while others may be used for analytics, functionality, or marketing purposes.

You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect the availability or functionality of parts of our website.

5. Advertising and Analytics

Royal Scent may work with third-party advertising and analytics providers to better understand how visitors interact with our website and to measure the effectiveness of our marketing activities.

These providers may collect information through cookies and similar technologies.

The information collected may be used to:

  • Measure website traffic

  • Understand customer interactions

  • Analyze marketing performance

  • Display relevant advertisements

  • Limit repetitive advertisements

  • Improve advertising campaigns

  • Understand which products may be of interest to customers

Third-party providers may process information in accordance with their own privacy policies and applicable laws.

6. How We Share Your Information

Royal Scent does not sell your personal information as a standalone product.

However, we may share information with trusted third parties where necessary to operate our business and provide our services.

These third parties may include:

Payment Providers

To securely process payments and complete transactions.

Shipping and Delivery Partners

To deliver your orders and provide shipping-related services.

Website and Technology Providers

To host, maintain, secure, and operate our website and related systems.

Analytics Providers

To help us understand website traffic, customer behavior, and website performance.

Marketing and Advertising Providers

To help us deliver relevant marketing communications and measure advertising performance, where permitted by applicable law.

Professional Advisors

Including accountants, auditors, lawyers, insurers, and other professional advisors when reasonably necessary.

Government and Legal Authorities

We may disclose information where required by law, legal process, court order, regulatory obligation, or where necessary to protect the rights, safety, property, or security of Royal Scent, our customers, or others.

7. Data Security

Royal Scent takes reasonable administrative, technical, and organizational measures designed to protect your personal information from:

  • Unauthorized access

  • Unauthorized disclosure

  • Loss

  • Misuse

  • Alteration

  • Destruction

We work to maintain appropriate security measures based on the nature of the information and the services we provide.

However, no website, electronic system, or method of transmitting information over the internet can be guaranteed to be completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

You are also responsible for keeping your account credentials, including your password, confidential.

8. How Long We Keep Your Information

Royal Scent retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The length of time we retain information may depend on:

  • The nature of the information

  • The reason it was collected

  • Our legal and regulatory obligations

  • Accounting and tax requirements

  • Fraud prevention and security requirements

  • The need to resolve disputes

  • The need to enforce our agreements

When personal information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

9. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include the right to:

  • Request access to your personal information

  • Request correction of inaccurate or incomplete information

  • Request deletion of certain personal information

  • Object to certain types of processing

  • Request restriction of processing in certain circumstances

  • Withdraw consent where processing is based on consent

  • Request a copy of certain personal information in a usable format

  • Opt out of marketing communications

To exercise any applicable privacy rights, please contact Royal Scent using the contact information available on our website.

We may need to verify your identity before processing certain requests.

10. Account Information

If you create an account on royalscent.shop, you are responsible for maintaining the confidentiality of your account credentials.

You should not share your password with others.

If you believe that your account has been accessed without authorization, please contact us as soon as possible and take appropriate steps to secure your account.

11. Children's Privacy

Royal Scent does not knowingly collect personal information from children in violation of applicable laws.

Our products and services are intended for individuals who are legally permitted to use our website and enter into transactions under applicable law.

If you believe that a child has provided us with personal information without appropriate authorization, please contact us so that we can take appropriate action.

12. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, applications, or services.

These third-party services operate independently from Royal Scent and may have their own privacy policies and practices.

We encourage you to review the privacy policies of any third-party website or service before providing them with personal information.

Royal Scent is not responsible for the privacy practices, content, security, or policies of third-party websites or services.

13. International Data Transfers

Depending on the service providers we use, your personal information may be processed or stored in countries outside your country of residence.

Where required by applicable law, we will take reasonable steps to ensure that appropriate safeguards are implemented for international transfers of personal information.

14. Changes to This Privacy Policy

Royal Scent may update or modify this Privacy Policy from time to time.

Changes may be made to reflect:

  • Updates to our business operations

  • New products or services

  • Changes in technology

  • Changes in legal or regulatory requirements

  • Improvements to our privacy and security practices

When we update this Privacy Policy, we will revise the Last Updated date at the top of this page.

Your continued use of royalscent.shop after changes are posted may be subject to the updated Privacy Policy.

We encourage you to review this Privacy Policy regularly.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way Royal Scent handles your personal information, please contact us through the contact details available on our website.

Royal Scent

Website: royalscent.shop

We will make reasonable efforts to respond to privacy-related enquiries and requests in accordance with applicable laws.